Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

Request a cancellation within: 0 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.

Frequently Asked Questions

International Shipping

We're sorry, but at this time we do not ship internationally.

Custom and personalized orders

If you would like a smaller or larger quantity of a raw material, click the "Request a custom order" button and tell us how much you would like. Or just contact us and let us know what you'd like. We'll get back to you ASAP.

The cost in my cart seems too high, what can I do?

This problem usually occurs with multiple items. We have free shipping on many of our items. In your cart items will have the sum of all embedded shipping costs. If you place an order for 3 or more "FreeShip" items, you will receive a "rebate" for the excess shipping. The more items you have the greater the shipping refund will be. You can also message us to ask what the total cost of your order will be when excess shipping is refunded before you purchase.
Or, if you see "Request a Custom Order" or "Message Seller", you can request a custom order and your items will be put in a custom listing with the correct shipping. You would purchase it like any other listing.

Technical Questions

If you have a technical question about an item we've listed, please don't hesitate to ask. We enjoy helping people out with a material or a process.
We give anecdotal information in our listings if we have any. If you disagree with it or think we're being inaccurate or misleading please let us know that, too.
If there are discrepancies in any of our listings let us know, we make mistakes like everybody and we'd like to be set straight and get those mistakes corrected.

Legal imprint